Legal Notice

The purpose of this Website is to provide prospective clients, travelers, executive assistants, and corporations with detailed information regarding private chauffeur transport, airport transfers, corporate travel accounts, event logistics, and tailored day trips operated by Transfer Pro Madrid.

Browsing the Website confers the status of User and entails full, unreserved acceptance of this Legal Notice, as well as our contractual Terms & Conditions , Privacy Policy , and Cookies Policy.

All elements comprising the Website—including, but not limited to, texts, distinctive trademarks, trade names, brand logos, fleet photography, software algorithms, interactive scripts, CSS code, graphic assets, and structural presentation—are the exclusive property of TPM Exclusive Experience S.L. or third parties who have authorized their use.

Any total or partial reproduction, distribution, public performance, transformation, or commercial exploitation without the prior, express, and written consent of TPM Exclusive Experience S.L. is strictly prohibited and subject to civil and criminal penalties under Spanish and European copyright legislation.

The User agrees to make appropriate and lawful use of the Website, its quotation request forms, and its communication channels. In particular, the User shall not:

• Transmit malicious code, viruses, trojans, or corrupted data that may impair or disrupt the site’s infrastructure.
• Submit speculative, fictitious, or fraudulent inquiries, or impersonate other persons or legal entities.
• Attempt unauthorized penetration testing, vulnerability scanning, or data extraction from server databases.
• Use the portal for purposes contrary to applicable laws, good faith, or public order.

While TPM Exclusive Experience S.L. employs industry-grade security protocols, it cannot guarantee continuous availability or the total absence of technical interruptions caused by third-party telecommunication failures or external power outages. Consequently, TPM Exclusive Experience S.L. disclaims liability for damages resulting from:

• Temporary downtime, routine server maintenance, or technical connection dropouts.
• Cyber incidents or malicious third-party actions beyond our reasonable preventive control.
• Improper or negligent use of website content by visitors or unauthorized third parties.

This Website may contain outbound links to third-party portals (such as airline flight trackers, hotels, congress venues, or mapping tools). TPM Exclusive Experience S.L. does not exercise editorial control over such external resources and assumes no responsibility for their content, accuracy, or privacy practices.

All personal data collected through reservation inquiries, emails, or phone dispatch desks is processed by TPM Exclusive Experience S.L. as Data Controller, adhering to the General Data Protection Regulation (Regulation EU 2016/679 – GDPR) and Organic Law 3/2018 (LOPDGDD).

For full information on data processing purposes, retention criteria, and instructions to exercise rights of access, rectification, erasure, objection, restriction, or data portability, please review our Privacy Policy and Cookies Policy.

The relations between the User and the service provider shall be governed exclusively by Spanish law.

For the resolution of any dispute or controversy arising out of or related to this Website, the parties agree to submit to the Courts and Tribunals of the city of Madrid (Spain), without prejudice to any mandatory legal jurisdiction established by consumer protection legislation.